Frequently Asked Questions
How do I participate?
Joining is easy! Just click the Create An Account button to get started. Once you're registered with our store, you'll have the opportunity to take part in all of the ways we currently offer to earn points!
How can I earn points?
You can earn points by participating in any of our promotions!
Simply click View or Redeem your Roaster Rewards to view and take part in our current opportunities.
How do I redeem my points?
Exchanging your points for purchase discounts couldn't be easier! Simply pop up the Roaster Rewards screen to view all of the reward options and click the 'Redeem' button to redeem your reward.
How do I check my points balance?
Your up-to-date points balance is always displayed in the top of the Roaster Rewards popup.
Does it cost anything to begin earning points?
Absolutely not! Sign up is 100% free, and it will never cost you anything to earn points.
Do I have to enroll or register for individual promotions?
Once you register for an account, you're all set – we don't require you to register for individual promotions in order to be eligible. Just fulfill the requirements of a promotion, and we'll post the points to your account immediately!
How long will it take for points to post to my account?
You should receive points in your account instantly once you complete a promotion!
Do my points expire?
Nope! Your points will never expire.
I'm very close to earning a reward. Can I buy extra points to get there?
Sorry, we do not sell points. You have to earn them. We currently require you to have enough points to redeem any of the awards you see listed on the 'Roaster Rewards' popup.
What if I don't want to receive promotional emails?
From time to time, you'll receive program-related emails from us. If you'd prefer to not receive those types of emails anymore, just click the 'Unsubscribe' button when you receive your next email.
